Sugar Scrub  KIM Michigan USA 6/4/2010 |
My clients love your sugar scrub base. What an awesome product. Iam very happy with your product. Will be placing a large order soon.
Thank you,
Kim |
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In a nutshell...  Kim IN 6/29/2009 |
I have found the perfect supplier in Catalina's! I have tried many and this is one that I will recommend over and over!
Fastest and most courteous place on the net! Very reliable and their products are superb! My clients love them! |
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Fabulous Service  Andrea New York/USA 4/15/2009 |
The items purchased were delivered as promised. Time and consideration was taken when packaging my order. Who could as for more. Looking forward to do more business with this company in the future. Definitely a keeper |
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Best Products Best Service  Susan Utah 8/14/2008 |
I'm so glad I have found the best products and best customer care! |
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Supplies  Shonna Georgia/Usa 11/30/2007 |
Catalina is the only site I've come across that has everything I need. No more different sites for different products. This is the best best site ever!!!!!! |
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Customer Service  Magnolia Marysville, WA 11/7/2007 |
Very very nice people and friendly!!! |
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Exceptional service!  Fran Canada 10/16/2007 |
You guys are truly amazing! I had my order in less than a week, the products are fabulous and I am really happy! I'm adding you to my regular suppliers list!! |
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Outstanding Customer Service/Support!  Marissa Oceanside, CA 3/15/2007 |
We are amazed everytime we call, with the customer service. So many companies don't care anymore so, it is not expected. But, we know when we call EBC we will get outstanding customer service every time. Thank you! |
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Service and products  Rose New Jersey 3/5/2007 |
What can I write that hasn't already been written. You guys are the best!!! From service to product to shipping. Just add fragrances, essential oils, labels and bags. No need to go anywhere else! |
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Finally, products that work and service to match  Marie Lufkin, TX USA 11/27/2006 |
I Heard about Catalina form a friend of mine she found out about them from a soap makers club. I tried some products and they are all fab. I also called them and I was surprised with the pro treatment. I felt important and all my questions were answered. I can't wait to buy more. |
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Honest, Fast Response  Sandra United States 7/1/2006 |
I have only ordered from your company twice (so far!) and every product was exactly as described, or better. Any time I've had a question about a product or needed help , the staff was instantly ready to help. WOW! I have to say you are, by far, the absolute best bulk supplier for bases that I have found. I'm very impressed. |
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Customer Service  Sheila Stanton, CA 1/30/2006 |
I cannot believe that I placed two orders and after each order I received them at my door the very next day. You guys are the best. I am a customer for life. |
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Best Customer Service  Sarah CA, USA 12/15/2005 |
I have been shopping here for awhile. After I got a shippment that had some broken peices. (not EBC's Fault) I contacted them. And I got replacments right away! they are so helpful and even helped me save on shipping when I ordered some items and had forgotten to order some others. They combined my 2 orders. (only 30mins apart in ordering) and sent me a new invoice. No other company I know will do that.
GREAT CUSTOMER SERVICE! they have a customer for life in me! |
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GREAT SERVICE  Rose Chicago IL 10/19/2005 |
My itmes was shipped the same day I ordered. What great service!
P.S. The "Santa Bags" are cute! |
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Happy Happy!  Annie Nebraska 9/20/2005 |
I was so surprised and thrilled that I received an email notifying me of my order shipment within just a few hours of placing it! That was a huge bonus in my book! Received the order within just a few days, everything was perfect, and I'm a happy camper! Your site is a fun place to shop, and I'll be doing just that on a regular basis! |
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I am so impressed!  Mari L San Diego CA 7/22/2005 |
I am so impressed! I expected to receive my package within 5-10 business days - my surprise when it arrived within 48 hours of my order! Happy with the product! Will be ordering again! |
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Great Service  bobe: beyond ordinary bath essentials SK/CANADA 7/12/2005 |
What a wonderful first time experience with Essentials By Catalina! Great communication & fast shipping. I look forward to doing more business in the future. |
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Best Products & Customer Service!  Karen GA 5/1/2005 |
Wow! Excellent service, beautiful products, excellent delivery, wonderful packaging -- in this day and age, what more can you ask for? As always, it's been a pleasure! |
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I just wanted to say WOW for the honesty  Lila Decatur, Georgia 3/11/2005 |
I have to tell you I order supplies from many internet comapanies. I Truly enjoyed your site, It was fun to shop. Just after placing my order, I recceived an email from Bill letting me know that my order had shipped #1 That email came to me the same day I placed the order about 4 hours later,WOW that was fast! #2 He also told me that the site had overcharged me for the shipping and that not only was he lowering my total but he was placing a copy of the new lower invoice in the box for my convenience. This type of integrity is difficult to find even face to face, to find it through an internet company ,,Now that deserves a double WOW! |
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Again.. Fantastic Job.. this is a Keeper.  Nancy Clarksville, TN 3/7/2005 |
I have to tell you.. I have bought many Shampoo's and conditioners for my hair.. From cheap to Salon products that cost lots of $$ ( I have fine Hair ) and I have to tell you.. this has got to be one of the best shampoos and conditioners I have bought.. Many men don't notice little details.. even my husband.. But he said he noticed a difference.. I usually have to use a detangler and something to put some body in my hair.. not w/ this shampoo and conditioner.., My hair was not only shiny but so soft. I know my customers will love this.. Please Keep it in stock.. this is wonderful and thank you for adding the ingredients and what it is used for.. that makes it a Great Product in itself..
I love how it keeps its texture even when scented other shampoo's and conditioners I have had in the past would thin out when adding a synthetic or essential oil to it. This doesn't..
Again.. Fantastic Job.. this is a Keeper.
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Your products are a hit with my customers  MICHELLE sAPP DALEVILLE, AL 2/10/2005 |
Thanks so much just, I appreciate the quick response. Your products are a hit with my customers. Please keep up the wonderful job you do. And please if you get new items in notify me although I do check your website often. Your customer service is far above most company's and it is wonderful to actually do business with people that treat there customers like I treat mine. Thanks again and have a great Valentines Day.
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Keep up the good work  Tammy Bow, WA 2/2/2005 |
I had ordered some bottles and shower gel a couple weeks ago and I just wanted you to know that i appreciate the shipping reduction and prompt service that your company offered. I order alot of cosmetic ingredients and bottles and when I receive good service, it's definitely something to be thankful about. Keep up the good work - I will be ordering again soon.
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Superior, Excellent Service  Crystal Maryland 1/13/2005 |
Your service is so excellent, I had to write another comment. Thank you ten times over. Thank you Bill for taking time with my order. I will definitely order your products again. IT SMELLS SOOOO GOOOOOD! |
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A really satisfied customer...  Diana Oklahoma City, OK 7/16/2004 |
Thanks for notifying me of my order shipment. I wanted to let you know I thoroughly enjoy your website. I could spend a large amount of time looking at it. It's colorful and definitely gets my attention. Congratulations to your designer.
I also wanted to thank you for the personalized service I've received. When I initially placed my order, I submitted the wrong credit card number. Catalina called me but I was in the middle of cooking dinner and told her I would call her back. I didn't get a chance to call her that evening, but when I checked my email late that night, a message was there regarding my order.
I was able to reply with the correct credit card number and later during that day, I received another email stating my order was being shipped out. This day and time, that's a real PLUS to small businesses who are just getting started. Turn around is key and I just wanted to let you know how pleased I am with the overall experience.
And, one more thing... I love the name Catalina.
A really satisfied customer...
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My favorite website for my products  Kathy Pipkins Little Rock Arkansas 7/13/2004 |
I love all of the products I recieve. I have been ordering from Essentials for about six months now, I love the quality, and the prices. They are my main source for all of the products for my business.
www.bath-focus.com |
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Outstanding Quality and Customer Service  Lynette Houston, Tx 5/10/2004 |
Hello Bill and Catalina,
I want to thank you for your quick response to an adustment needed on a order I placed. The quality of your products and service is Outstanding! I will continue to do business with you. |
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Amazing!  Lissa California USA 4/23/2004 |
You are the top of the line! Everything I ordered was perfect. The quickest delivery, best website. The service is SUPERB and I look forward to doing more and more business with you! Lissa Fox |
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Fantastic!  Shylah Ceres, CA 4/16/2004 |
I've ordered from Bill and Catalina a couple of times now, and the customer service is above and beyond any other supplier I have worked with. You guys are the best - thank you so much for taking the time to add a personal touch to each order. It makes a huge difference! |
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Customer Service is Fantastic!  Lorna Georgetown , MA 4/14/2004 |
I received my order yesterday. Once again, it was on time as promised and beyond my expectations. Dealing with many vendors, it truly is a pleasure dealing with your company. Customer service is fantastic. Thank you for helping me make my business run smooth. |
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A+ Customer Service  Kendra KS 3/15/2004 |
Just wanted to say thanks for the great products and you have A+++++++++++ Customer Service! |
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Happy Customer  Veronica www.TheBeautyBarBoutique.com 11/20/2003 |
Hi Bill and Catalina, I've been sooooo busy with the grand opening of my new store but I had to take the time out to tell you how pleased I am with everything! Everything is great from the bath salts to the lotion the shower gel and all of the non-bath items. I will be ordering again! |
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I will definitely be a repeat customer  Jamie Wichita, KS 7/28/2003 |
I just wanted to send you a quick note to say thank you. The items I ordered just arrived and I wanted to let you know that the salt tubes are fabulous. They are a larger capacity than I anticipated and I was pleasantly surprised. The lotion feels great – I can’t wait to get some scent and color in it so I can see how everyone else likes it. It has been a real pleasure doing business with you: from the moment I ran across your site on the web, to the personal email versus an auto-generated response, to receiving the product I ordered in a very timely fashion and having it meet my expectations. It is a rare commodity to find a company that actually puts the customer first and strives to provide a real value. Kudos to all of you at Essentials by Catalina – I will definitely be a repeat customer.
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Glad I Found You  Robin New Haven,Indiana 1/23/2003 |
I have been looking forever for the perfect bottles for my product.I finally found it thanks to you.
You have great accessories too.
The "BEST" prices I have found for the quality. |
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Great Service!  Fiona Los Angeles, CA 11/2/2002 |
Catalina's products are excellent quality and the prices are very competitive! I would recommend this site to anyone! :) |
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THE BEST  Susan Las Vegas, NV 3/2/2002 |
I can't say enough about the service, always in stock, and never have to wait. |
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